Terms & Conditions
Terms & Conditions - The Basics
Welcome to Prosperity Transformationz (PTY) Ltd. These Terms and Conditions govern the use of our website and services. By accessing or purchasing from our online store, you agree to the terms outlined below. If you do not agree with these terms, please refrain from using our site.
1. General
This website is owned and operated by Prosperity Transformationz (PTY) Ltd. The terms “we,” “us,” and “our” refer to Prosperity Transformationz. By visiting our site or placing an order, you engage in our “Service” and agree to abide by the following terms and policies.
2. Products and Information
We offer wellness products including medicinal mushrooms, Purepharm Shilajit, incense, crystals, and gifts. While we make every effort to ensure accurate product descriptions and images, we do not guarantee that all information is free from errors.
Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any supplement or health-related product.
3. Pricing and Payment
All prices are listed in South African Rand (ZAR) and include VAT unless otherwise noted.
We accept secure payments via:
EFT (Electronic Funds Transfer)
Paystack (Debit/Credit Cards & Mobile Payments)
Orders will only be processed once payment has cleared.
We reserve the right to update prices at any time without prior notice.
4. Shipping and Delivery
We ship across South Africa using trusted courier partners.
Estimated delivery times range from 2–5 business days depending on your location.
Delivery fees will be calculated at checkout.
We are not responsible for delivery delays caused by courier issues or incorrect addresses provided at checkout.
5. Returns and Refunds
Due to the nature of our wellness products, we do not accept returns on opened or used items.
We will offer replacements or refunds for products that are:
Damaged during delivery
Defective upon arrival
To report an issue, please contact us within 7 days of receiving your order, and include clear photos of the product and packaging.
6. Intellectual Property
All content on this site — including product descriptions, text, images, logos, and branding — is the intellectual property of Prosperity Transformationz (PTY) Ltd. You may not copy, reproduce, or redistribute any content without written consent.
7. User Conduct
By using our website, you agree not to:
Attempt to gain unauthorized access to any part of the site
Misrepresent yourself or provide false information
Use the site for unlawful or harmful purposes
8. Disclaimer of Warranties
All products and content are provided “as is” without warranties of any kind. Prosperity Transformationz makes no guarantees regarding individual outcomes from product use. Use at your own discretion and always seek medical advice where applicable.
9. Limitation of Liability
Prosperity Transformationz (PTY) Ltd, its owners, employees, or affiliates will not be held liable for any loss, damage, or injury resulting from the use or misuse of our products or website.
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved under South African jurisdiction.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updates will be reflected by the “Last Updated” date above. Continued use of our website indicates your acceptance of any revisions.
12. Contact Information
For any queries regarding your order or these Terms, please contact us at:
Email: support@prosperitytransformationz.com
Phone: 082 467 3876
Address: 4 Peter Road, Moret, Randburg, South Africa, 2194